Multi-Channel AI
定義
Multi-channel AI is the deployment of AI-powered automation across multiple communication channels from a single platform. Instead of building separate AI integrations for each messaging platform, multi-channel AI lets you create one workflow that serves customers on LINE, WhatsApp, Instagram, Messenger, email, web chat, and more — with unified inbox management and consistent AI quality across all channels.
JieGou's 12 Channels
JieGou supports 12 messaging channels: LINE, WhatsApp, Instagram, Facebook Messenger, Telegram, email, web chat, SMS, WeChat, Slack, Microsoft Teams, and Discord. Each channel connects via MCP servers with department-specific AI triage and automation.
関連用語
AIワークフロー
AIワークフローとは何か、マルチステッププロセスをどのように自動化するかをご紹介します。ワークフローはレシピを分岐、ループ、承認ゲート、並列実行と連結します。
MCP（Model Context Protocol）
MCP（Model Context Protocol）とは何か、JieGouがどのように使用しているかをご紹介します。MCPにより、AIは標準化されたプロトコルを通じて外部ツール、ブラウザ、サービスと対話できます。
Department Packs
Department packs are curated bundles of AI recipes, workflows, and governance rules designed for specific business functions like Sales, Marketing, HR, and IT.