What your locations lost last month
Most multi-location businesses leak five and six figures a month to one quiet problem: leads that came in and never got a timely response. We measure yours — from your own data, read-only — and hand you the per-location number in 48 hours.
A 90-second look at a lead-leak audit (illustrative example).
It isn't your ads. It's response time.
A call comes in. The clock starts. Answer within five minutes and you have a real shot at the job. Wait an hour — or never call back — and that customer has already called the next company on the list. Across a month and a dozen locations, the calls that got a slow response or none at all add up to real, recoverable revenue. Most operators have never seen the number.
The deliverable
A per-location number, in your own dollars
Not a benchmark. Not a guess. Your last month, measured.
Per location
Inquiries received, how many got a slow response, how many got none at all, and the median time to a human reply.
The dollar leak
The recoverable revenue that walked — calculated at your own close rate and average job value, location by location and in total.
The working
Every assumption stated, every data caveat surfaced. Directional where the data is thin — and we say so. Honesty is the brand.
In 48 hours
From the moment the data is in hand. One page plus the working — yours to keep, whatever you decide next.
For dental groups & DSOs
A new patient who never gets a callback books down the street
The same audit, tuned for multi-location dental: new-patient inquiries by location, at your own booking rate and patient value. Healthcare-aware — inquiry timing only, never clinical or patient-identifying data.
A dental lead-leak audit (illustrative example).
For veterinary groups & MSOs
A new client who never gets a callback books with the practice that picked up
The same audit, tuned for multi-location veterinary: new-client and appointment inquiries by location, at your own booking rate and new-client value. The front desk is calming a sick pet while the phone rings — that is where it leaks.
A veterinary lead-leak audit (illustrative example).
How it works
Lighter than it sounds
20-minute scoping call
Not a pitch. We map which channels your locations actually use — inbound phone, web forms, Google Business Profile, chat — and where the response-time data lives.
You get us the data, your way
Most pick a screen-share: you pull up two or three dashboards and we capture the numbers live — nothing leaves your systems, no logins change hands. Prefer CSV exports? That works too.
48 hours to your report
Per location: how many inquiries came in, how many got a slow response or none at all, and the dollar figure that walked — calculated at your own close rate and job value, not industry benchmarks.
Read-only by design
We look. We never touch.
Read-only, start to finish
Nothing in your systems is changed. We look; we never touch.
Nothing sensitive touched
Inquiry timing only — never clinical, patient-identifying, or customer-private data. NDA on request.
The report is yours
Whether or not we go further, the per-location report is yours to keep.
See what your locations lost last month
A 20-minute call to scope it, 48 hours to the report. Read-only throughout — and the report is yours to keep.
Request your audit