IT Operations Department
Monitor infrastructure, manage incidents, and plan capacity
Analyze CVE reports, triage IT tickets, plan patch deployments, and generate compliance evidence — across any endpoint management tool. — with pre-built intelligence that evolves as you use it.
Replaces manual CVE triage, patch planning spreadsheets, and weekly client report generation.
Every execution captures knowledge, making your workflows smarter as your team grows.
Just describe what you need — the AI handles the rest.
Example Workflow
IT Incident Response Pipeline
Recipes Included
8 ready-to-use AI recipes
Each recipe is a reusable AI operation with structured inputs and outputs. Customize the prompts to match your needs.
Endpoint CVE Analyzer
Prioritized remediation plans from CVE scan reports with risk ratings.
Security Posture Summary
Executive-level security posture overview from endpoint data.
Patch Deployment Planner
Phased rollout plans with risk assessment and rollback criteria.
IT Ticket Triage
Automatic category, priority, and resolution path for IT tickets.
Endpoint Health Summary
Fleet-wide endpoint health dashboards from RMM data.
Compliance Evidence Generator
Audit-ready evidence for SOC 2, ISO 27001, HIPAA, and NIST.
Incident Severity Classifier
Classify incidents by severity with recommended response actions.
Client Remediation Report
Client-facing remediation reports with findings and next steps.
Workflows Included
3 multi-step workflows
Workflows chain recipes together with branching, loops, and approval gates for end-to-end automation.
IT Incident Response Pipeline
Classify, triage, and generate response plan for IT incidents.
Weekly MSP Client Report
Health summaries, posture scores, and action items for client portfolio.
Endpoint Remediation Pipeline
Prioritize and document vulnerability remediation across endpoints.
IT Operations Templates
Endpoint CVE Analyzer
Prioritized remediation plans from CVE scan reports with risk ratings.
Security Posture Summary
Executive-level security posture overview from endpoint data.
Patch Deployment Planner
Phased rollout plans with risk assessment and rollback criteria.
IT Ticket Triage
Automatic category, priority, and resolution path for IT tickets.
Endpoint Health Summary
Fleet-wide endpoint health dashboards from RMM data.
Compliance Evidence Generator
Audit-ready evidence for SOC 2, ISO 27001, HIPAA, and NIST.
Recommended Integrations
Connect your it operations tools
Give AI direct access to your business tools via OAuth. Read data, send messages, and update records.
PagerDuty
Incident alerting and on-call management
Datadog
Infrastructure monitoring and metrics
ServiceNow
IT service management and ticketing
Jira
Issue tracking and remediation tasks
Slack
Incident alerts and team coordination
Suggested Schedules
Set it and forget it
Automate recurring tasks with cron schedules. These are included in the IT Operations Pack.
Weekly MSP client report every Monday at 7 AM
0 7 * * 1
Weekly endpoint remediation triage every Monday at 8 AM
0 8 * * 1
"Patch planning used to take our team half a day. Now we generate phased rollout plans in minutes with risk assessments built in."
IT Operations Manager
Managed Service Provider
Packs for every department
Each department gets its own curated pack of recipes and workflows.
Sales
11 recipes, 6 workflows
Marketing
11 recipes, 6 workflows
Support
16 recipes, 8 workflows
HR
10 recipes, 5 workflows
Finance
8 recipes, 4 workflows
Operations
8 recipes, 4 workflows
Legal
7 recipes, 3 workflows
Engineering
7 recipes, 3 workflows
Executive
7 recipes, 2 workflows
IT & Security
10 recipes, 4 workflows
Product Management
10 recipes, 5 workflows
R&D
10 recipes, 4 workflows
Product
8 recipes, 4 workflows
Customer Success
8 recipes, 4 workflows
Data & Analytics
8 recipes, 3 workflows
Social Media
5 recipes, 2 workflows
Procurement
8 recipes, 4 workflows
Founder / Startup
7 recipes, 3 workflows
Get the IT Operations Pack
Install 8 recipes and 3 workflows designed for it operations teams.