Webhook
Definition
A webhook is an HTTP endpoint that receives data from external systems when specific events occur — a new support ticket, a form submission, a CRM update, or a payment event. In JieGou, webhooks serve as triggers that automatically start AI workflows in response to real-world events, enabling real-time automation without manual intervention or polling.
Webhook Triggers
Create a webhook trigger in JieGou to get a unique URL. Configure your external system (CRM, helpdesk, e-commerce platform) to POST data to that URL when events occur. JieGou parses the incoming payload, maps fields to workflow inputs, and starts the workflow automatically.
Use Cases
Common webhook-triggered workflows: new support ticket → triage and route, new lead form submission → qualify and score, payment failure → escalation and follow-up, code deployment → generate release notes, customer feedback → sentiment analysis and alert.
Related Terms
AI Recipes
Learn what AI recipes are and how they work in JieGou. Recipes are reusable, single-operation AI building blocks with structured inputs and outputs.
AI Workflows
Learn what AI workflows are and how they automate multi-step processes. Workflows chain recipes with branching, loops, approval gates, and parallel execution.