Connect WhatsApp Business to send messages, deliver notifications, and coordinate with customers or team members via WhatsApp. Ideal for sales outreach in regions where WhatsApp is the dominant communication channel, and for support teams offering WhatsApp-based customer service.
Capabilities
- Send text messages
- Deliver template notifications
- Share media and documents
- Customer outreach sequences
Example use cases
Send order confirmations and shipping updates to customers
Deliver appointment reminders via WhatsApp
Follow up with leads using personalized WhatsApp messages
Notify field teams about schedule changes
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