Stop losing clients to voicemail
AI-powered after-hours phone coverage and L1 ticket triage. Works alongside your existing RMM and PSA — not instead of them.
No credit card required. 30-day money-back guarantee.
See how TechGuard MSP set up AI-powered L1 triage and after-hours phone coverage in under 30 minutes.
For MSPs
Sound familiar?
These are the operational pains every MSP knows — and the ones JieGou was built to solve.
After-hours calls go to voicemail
Clients call at 9pm with a VPN issue. Your answering service takes a message. The client calls your competitor instead.
AI voice agent answers 24/7, resolves password resets, VPN, printer issues on the call. Escalates P1 emergencies to your on-call tech.
L1 tickets eat all your tech time
"My Outlook won't sync." "I can't print." "What's the WiFi password?" Your $50/hr technicians spend half their day on $15/hr work.
AI triages incoming emails and chats. Resolves 60-70% of L1 automatically. Creates tickets in your PSA with priority, category, and notes for the rest.
Client reports don't get sent
You know you should send monthly reports. You never have time. Clients feel ignored. QBRs are a scramble.
Auto-generated weekly and monthly reports. QBR decks drafted in minutes. Clients notice the consistency.
SOWs and assessments take hours
Every new client needs an SOW, network assessment, and onboarding checklist. You copy-paste from Word templates.
Template-driven document generation. Feed in client scope, get a first draft in minutes. SOW, network assessment, QBR deck, monthly report.
Integration
Works alongside your stack
JieGou is not a PSA replacement. It's the client-facing AI layer that sits in front of your existing tools.
Client contacts you
Phone, email, chat, Slack — any channel
AI handles L1
Resolves password resets, VPN, printer, FAQ. Escalates P1/P2 with full context.
Ticket in your PSA
Anything AI can't resolve becomes a ticket with priority, category, and notes.
Positioning
AI that helps your clients, not just your techs
PSA/RMM AI (Sidekick, ActionAI, CoPilot)
Helps the technician
Suggests resolutions, generates scripts, categorizes tickets. Your tech still has to read, decide, and respond.
JieGou
Helps the client directly
Answers the phone, responds to emails, resolves L1 issues — your client gets a response in minutes, not hours. Tech only sees what needs a human.
These are complementary. Use both — Sidekick for your techs, JieGou for your clients.
Partner pricing
Purpose-built tiers for MSPs
Pricing that fits your tool stack budget — not enterprise SaaS pricing. Available exclusively through our RMM/PSA partner programs.
MSP Starter
AI-powered client communication and automated reports — at a price that fits your tool stack.
- 14-day free trial — no credit card required
- AI client communication & L1 triage (email, chat, phone)
- Automated weekly & monthly client reports
- After-hours voice assistant (100 min/month)
- Brand voice configuration
- Self-service dashboard
- 2,000 runs/month
- 30-day money-back guarantee
MSP Pro
Full operational automation — reports, SOWs, proposals, and sales pipeline for growing MSPs.
- Everything in MSP Starter
- Document ops — SOWs, network assessments, QBR decks
- Sales pipeline & renewal tracking
- Voice assistant (500 min/month)
- 5,000 runs/month
- Priority email support
MSP Scale
Enterprise MSP operations — every service pillar, unlimited voice, multilingual support.
- Everything in MSP Pro
- All 10 service pillars
- Internal ops (helpdesk, dispatch, procurement)
- Multilingual operations (7 languages)
- Unlimited voice minutes
- Unlimited runs
- Dedicated success manager