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JieGou is now a managed AI operations company.

You're looking at a page from when we sold a platform. We pivoted to managed services — we run marketing, customer engagement, and back-office ops on your behalf, in 17 industries. The capability below is still real; it's now part of how we deliver, not what you operate.

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RecipeSupport

Ticket Triage

Ticket Triage recipe categorizes, prioritizes, and routes support tickets automatically. Resolve issues faster with intelligent routing.

Inputs

  • ticket_subject
  • ticket_body
  • customer_tier

Outputs

  • priority
  • category
  • suggested_response
  • escalation_needed

How it works

  1. 1Provide the required inputs (ticket_subject, ticket_body, customer_tier)
  2. 2The recipe sends a structured prompt to your selected AI model
  3. 3You receive structured output with 4 fields (priority, category, suggested_response, ...)

How to use this template

  1. 1
    Sign up for free — create your JieGou account to get started.
  2. 2
    Install the Support Pack — one click installs 24 recipes and workflows for your team.
  3. 3
    Customize — edit the prompt, tweak input fields, or connect your own AI model via BYOK.
  4. 4
    Run it — execute manually, trigger via API, or schedule on a cron.

Quality Infrastructure

Every recipe in the Support pack is tested and scored. Run AI Bakeoffs to compare performance across 9 LLM providers before deploying.

14,652+
Automated tests
24h
Nightly CI cycle
Health badges
Per-recipe scoring
9
LLM providers
View quality dashboard →

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