Connect your Instagram Business account to receive DM webhooks, auto-triage messages, respond with AI-generated replies, and escalate complex conversations. Powered by the Meta platform with shared authentication for Facebook Messenger. Includes 8 MCP tools for sending messages, retrieving conversations, and managing user profiles.
Capabilities
- Receive and process DM webhooks
- Send text and media messages
- Retrieve conversation history
- Access user profiles for context
- Handle story replies as triggers
Example use cases
Auto-triage Instagram DMs by priority and category
Respond to product questions with FAQ auto-matching
Route story reply engagement to sales workflows
Escalate complex support conversations to human agents
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