Pet Emergencies Don't Wait for Office Hours
AI answers every call, triages urgency, and books appointments — with your team reviewing everything. Veterinary practices using JieGou capture 40% more appointments and reduce after-hours DVM callbacks by 60%.
The Midnight Chocolate Call
It's 11:47 PM. A panicked pet parent calls your practice.
"My golden retriever just ate an entire bag of dark chocolate M&Ms. He's 65 pounds. Should I go to the ER?" Your answering service takes a message. The pet parent waits. They Google it. They panic more. They drive to the ER anyway — spending $800 on a visit that may or may not have been necessary.
With JieGou, the AI answers on the first ring. It asks the right questions: weight, type of chocolate, amount consumed, time since ingestion. It references ASPCA Poison Control data. Dark chocolate + 65 lb dog + entire bag = "This is potentially serious. Please go to the nearest emergency veterinary hospital now." It provides the ER address and phone number.
For the 3 AM call about a 90-lb Lab who ate two milk chocolate kisses? "Your dog should be fine — milk chocolate in that small amount is unlikely to cause problems for a dog that size. Monitor for vomiting or diarrhea, and call us in the morning if you notice any symptoms." That's a DVM callback avoided. That's a pet parent who trusts your practice.
The Veterinary Practice Problem
33,000 vet practices. Same problems everywhere.
Your front desk is overwhelmed. Phones ring during surgery. After-hours calls go unanswered. Wellness reminders slip through the cracks. And every missed call is a pet parent who finds another clinic.
30%
of calls go to voicemail
$800-1,200
lifetime value per new client
40%
of pets overdue on vaccines
Sound Familiar?
The problems every veterinary practice faces
Whether you're a solo DVM or a multi-vet hospital, these problems scale with your caseload — until AI handles them.
30% of calls go to voicemail — pet parents call the next clinic
Your front desk is checking in patients while the phone rings. Every missed call is a $800-1,200 lifetime client walking to your competitor.
"Is this an emergency?" calls consume 40% of front desk time
"My dog ate chocolate." "My cat is vomiting." "My puppy is limping." Your receptionist isn't trained to triage — she's guessing, and every wrong answer is a liability.
After-hours: pay for answering service or pets wait until morning
Answering services cost $500-1,000/month and just take messages. They can't triage. A panicked pet parent at 10 PM needs to know: ER now, or can it wait until morning?
Overdue vaccination/wellness reminders fall through the cracks
40% of pets are overdue on vaccines. Your PIMS has the data but nobody has time to call 200 clients. That's $60,000+ in missed annual wellness revenue.
Emergency Triage
AI triages urgency — never diagnoses
The AI follows your practice's triage protocol. True emergencies route to ER immediately. DVM reviews all triage decisions in shadow mode.
Emergency — Route to ER
- Difficulty breathing
- Bloat / distended abdomen
- Known toxin ingestion
- Trauma / hit by car
- Seizures
- Uncontrolled bleeding
Urgent — Same-Day Appointment
- Vomiting / diarrhea (>24 hrs)
- Not eating for 24+ hours
- Limping / lameness
- Eye injury / swelling
- Difficulty urinating
Routine — Book Appointment
- Annual wellness exam
- Vaccination due
- Dental cleaning
- Skin / ear issues (chronic)
- Prescription refill
How It Works
Live in 30 minutes. Saving hours by week one.
No complicated setup. No contracts. Connect your phone, review the AI, and let it run.
Connect your phone line
Forward your practice line to JieGou. AI starts answering calls using your practice's protocols, hours, and service information.
AI triages, books, and answers FAQ
"Is this an emergency?" AI follows your triage protocol. True emergencies route to ER. Routine questions get answered. Appointments get booked.
Review every response in shadow mode
Every AI triage decision and response is held for DVM review. Approve, edit, or reject. The AI learns from your corrections.
Graduate routine categories to autopilot
Appointment booking and FAQ go auto. Emergency triage stays in shadow mode. Emergencies always route to the DVM. You decide what the AI handles independently.
Simple Pricing
One new client per month pays for it
Starting at
- 14-day free trial
- Emergency triage protocol
- ASPCA Poison Control integration
- 24/7 phone answering
- Appointment booking
- Track cost per booked appointment — measure your real ROI
- Wellness reminders
- Shadow mode
- End-of-life sensitivity
- Multi-vet plan: $249/month
Why JieGou
Built for veterinary practices
Not a generic chatbot. Purpose-built AI with emergency triage protocols, ASPCA Poison Control data, and end-of-life sensitivity.
24/7 Phone Answering
AI answers every call — nights, weekends, surgery hours. No more lost clients from voicemail. Pet parents get immediate help at 2 AM.
Emergency Triage Protocol
AI follows veterinary triage protocols — bloat, toxin ingestion, trauma, and difficulty breathing route to ER immediately. Never diagnoses, always errs on caution.
ASPCA Poison Control Integration
When a pet parent calls about a potential poisoning, AI references ASPCA Poison Control data for common toxins — chocolate, xylitol, grapes, lilies — and provides appropriate urgency guidance.
Wellness Reminder Automation
AI identifies overdue vaccinations and wellness visits from your PIMS data and sends personalized reminders. Recover $60,000+ in missed annual wellness revenue.
End-of-Life Sensitivity
Trained on veterinary grief protocols. Uses compassionate language. Never advises on euthanasia timing. Connects pet parents with the DVM for those conversations.
Cornerstone (IDEXX) Integration
Connects to your PIMS for patient history, vaccination records, and scheduling. eVetPractice and Shepherd coming soon.
FAQ
Frequently asked questions
Can AI handle pet emergencies?
AI triages urgency but NEVER diagnoses. True emergencies (bloat, toxin ingestion, trauma, difficulty breathing) route to ER immediately. DVM reviews all triage decisions in shadow mode. The AI errs on the side of caution — when in doubt, it recommends ER.
What if the AI gets the triage wrong?
It errs on the side of caution. When in doubt, it recommends ER. Shadow mode catches everything before it reaches the client. Zero false negatives is the goal — we'd rather over-triage than miss a true emergency.
Does it integrate with my PIMS?
Cornerstone (IDEXX) integration is available now. eVetPractice and Shepherd integrations are coming soon. The AI can pull patient history for context-aware triage.
What about after-hours?
That's when it helps most. AI triages urgency at 2 AM, routes true emergencies to the nearest ER with directions, and queues non-urgent cases for morning callback. No more $500/month answering services that just take messages.
How does it handle end-of-life situations?
With extreme sensitivity. Trained on veterinary grief protocols. Uses appropriate, compassionate language. Never advises on euthanasia timing — connects the pet parent with the DVM for that conversation. Provides aftercare resources when appropriate.
Never Miss a Pet Emergency Again
Set up in 30 minutes. AI answers your next call. Capture 40% more appointments. Reduce after-hours DVM callbacks by 60%. No contracts, cancel anytime.