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為你的 IT 團隊打造的 AI

分流事件、產生知識庫文章、自動化安全稽核，並精簡 IT 營運——具備企業級管控。

自動化 IT 營運

入門套件

IT 入門套件

8 個為你的 IT 團隊準備的即用 AI 配方。

配方
節省時間
Incident Triage Classifier
Classify and prioritize IT incidents by severity, category, and affected systems.
10 min
Knowledge Base Article Writer
Generate IT knowledge base articles from resolved tickets and troubleshooting steps.
20 min
Security Audit Checklist Generator
Create security audit checklists from compliance frameworks and best practices.
25 min
Change Management Summary
Summarize change requests with impact analysis and rollback plans.
15 min
System Health Report Generator
Generate system health reports from monitoring data and alert histories.
20 min
User Access Review Analyzer
Analyze user access patterns and flag over-provisioned accounts.
15 min
IT Budget Estimator
Estimate IT project costs from requirements and historical spend data.
20 min
Troubleshooting Guide Creator
Create step-by-step troubleshooting guides from incident resolution data.
25 min

ROI 估算

每週節省 13+ 小時

以 5 人 IT 團隊定期執行這些配方來估算。

8

AI 配方

150 min

每次完整執行節省

13 hrs

每週團隊節省

前後對比

看看差異

您的團隊每天運行的真實工作流程 — 透過 AI 轉型。

Incident Management

之前

Help desk agent reads each ticket, manually categorizes by severity, assigns to the right team, and writes an initial response. Average 15 minutes per ticket.

之後

Incident Triage Classifier auto-categorizes and prioritizes tickets. Agent reviews the classification and routing suggestion in 3 minutes.

Knowledge Base Maintenance

之前

IT lead reviews resolved tickets quarterly, identifies common issues, and manually writes knowledge base articles over several days.

之後

Knowledge Base Article Writer generates articles from resolved tickets automatically. IT lead reviews and publishes 10 articles in 2 hours.

Security Compliance

之前

Security team manually creates audit checklists from compliance docs, reviews access logs line by line, and compiles findings in a report over a week.

之後

Security Audit Checklist Generator creates checklists. User Access Review Analyzer flags issues. Team reviews a prioritized summary in one day.

開始使用

您的採用時程

從第一個配方到完整部門覆蓋，只需 30 天。

D1

第 1 天

安裝 IT 入門套件。對近期工單執行事件分流分類器，對已解決的問題執行知識庫文章撰寫器。幾分鐘內就能看到 AI 驅動的 IT 營運。

W1

第 1 週

連接你的 ITSM 和監控工具。將事件分流設為新工單的自動工作流程。為知識庫發布啟用審批閘道。

M1

第 1 個月

完整的 IT 自動化：事件自動分流，知識庫從已解決的工單中成長，安全稽核按排程執行。團隊每週節省 13+ 小時。

探索全部 20 個部門套件 →

準備好轉變你的 IT 團隊了嗎？

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