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JieGou is now a managed AI operations company.

You're looking at a page from when we sold a platform. We pivoted to managed services — we run marketing, customer engagement, and back-office ops on your behalf, in 17 industries. The capability below is still real; it's now part of how we deliver, not what you operate.

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Automate WhatsApp Business with AI

AI-powered triage, FAQ auto-response, and human escalation with governance — all connected to your WhatsApp Business account via the Cloud API. Intelligent message processing with interactive lists, reply buttons, and full audit trails.

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Inbound Pipeline

WhatsApp webhooks to structured event triggers

Receive WhatsApp Business API webhook events with automatic HMAC-SHA256 signature verification via the Cloud API. Transform text messages, media, locations, contacts, and interactive replies into structured triggers for your AI workflows.

  • Meta Cloud API webhook with HMAC-SHA256 signature verification
  • Message type mapping (text, image, video, audio, document, location, contacts)
  • Interactive reply handling (list replies, button replies, flows)
  • Status callback tracking (sent, delivered, read, failed)

AI Recipes

Intelligent message processing for WhatsApp Business

Pre-built AI recipes handle the full WhatsApp Business lifecycle — from initial triage with priority and sentiment analysis, to FAQ auto-response using pre-approved templates, to context-aware reply drafting and multi-tier escalation.

  • Message triage with priority, category, and sentiment analysis
  • FAQ auto-responder with WhatsApp-approved template matching
  • Context-aware response drafting with conversation history
  • Escalation router with department and priority-based routing

Outbound Tools

Send rich messages via WhatsApp Business API

MCP tools let your AI workflows send text messages, pre-approved templates with parameters, media messages, interactive lists, and reply buttons through the WhatsApp Cloud API — with full delivery status tracking.

  • Text, image, video, audio, and document messages
  • Pre-approved message templates with dynamic parameters
  • Interactive list messages and reply buttons
  • Delivery status webhooks (sent, delivered, read)

How It Works

Three steps to automated WhatsApp support

1

Connect WhatsApp Business

Link your WhatsApp Business account via the Meta Cloud API. JieGou auto-configures the webhook endpoint and verifies your phone number.

2

Install Support Pack

One-click WhatsApp Support Pack installs triage, FAQ auto-response, reply drafting, and escalation recipes — pre-configured for WhatsApp Business API compliance.

3

Go Live

Incoming messages are auto-triaged by priority and intent. FAQs answered instantly using approved templates. Complex issues escalated with full conversation context.

Why JieGou

Purpose-built for WhatsApp Business automation

WhatsApp Business API Compliance

Pre-approved message templates, 24-hour conversation windows, and opt-in management built into every workflow. Stay compliant with Meta policies automatically.

Enterprise AI Governance

Approval gates, audit trails, PII detection, and confidence thresholds ensure AI responses meet your quality and compliance standards before reaching customers.

Global Scale

WhatsApp serves 2+ billion users worldwide. JieGou handles high message volumes with rate limiting, concurrent execution, and delivery status tracking.

Rich Media & Interactive Messages

Send images, documents, and interactive list and button messages — guiding customers through structured conversations instead of open-ended text.

Ready to automate WhatsApp Business?

Connect your WhatsApp Business account, install the support pack, and start automating customer conversations in minutes.

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